Timberwolf Organics Manufacturer

WA HOO .....I found it !!! :highfive:

Timberwolf Organics kibble is manufactured at Chenango Valley Pet Foods in Sherburne, NY. Does anyone know anything about this plant?

No, but that leads to so much new info...
http://www.petfoodinstitute.org/pfi_members.cfm?search=Active

I don't know about the plant, but it's not that far away here. :frustrated: So why couldn't I get TO here!

They help feed ferals in NY:

CNYCC can offer high quality, low-cost dry cat food to feed your strays or a colony of ferals. Nutritious food is available through our bulk purchase program with Chenango Valley Pet Foods of Sherburne, NY
http://www.orgsites.com/ny/cnycatcoalition/

And it's on "The 888 most dangerous workplaces in New York State" list...
http://www.nycosh.org/reference_library/highrate-ny2003.html
:o

Rainbow, how'd you manage to pry that out of them?

Yeah Rainbow, good detective work :thumbs up .

:highfive: Rainbow!!

Thanks for the info. You should be a detective! :thumbs up

Rainbow-

Thank you for attaining that information. I feel better now knowing that it's not MenuFoods. :thumbs up

Actually, I didn't "pry" it out of them, MP......I found the info on another forum. There was someone here (can't remember who :o ) that was going to ask a distributor they know to divulge the big secret. I'm hoping they do and it confirms what I found. :fingerscr

Here's some web info on the plant...Anyone else hear about this?

An L.A.-based distributor of dog and cat foods won more than $318,000 in damages from a manufacturer that supplied it with moldy dog food.

Natural Balance Pet Foods Inc., co-founded by actor Dick Van Patten, sued New York's Chenango Valley Pet Foods Inc. in July 2001 for "mold-related losses" that began in October 1999, according to a Sept. 30 ruling in 2nd Appellate District.

Natural Balance recalled much of the food, but not before the Israeli Department of Agriculture banned its products. A regular Israeli customer, who ordered two 20-foot-long containers of dog food per month, demanded reimbursement for sales and marketing costs, the ruling says.

A Los Angeles jury awarded Natural Balance $281,345 in damages, plus expert witness fees and prejudgment interest. The three-judge panel, on appeal, affirmed all but the prejudgment interest.

Natural Balance attorney, Brian Neill, a partner at Zinder and Park PC in North Hollywood, said the damages relate to lost profits between August 2000 and August 2002.

Jim Loveder, a partner at Howard Loveder Strickroth & Parker LLP in Santa Ana, and the attorney for Chenango, said the actual damages came closer to $50,000 or $60,000.

http://www.findarticles.com/p/articles/mi_m5072/is_42_25/ai_109570233

OH MY GOSH, OH MY GOSH, OH MY GOSH!!!! :eek: :eek: :eek:

If Timberwolf Organics is produced there, how is that their foods have mangaged to escape these kinds of problems? :confused:

Hhhmmm.....I really like the DVP Natural Balance line, too. :sad:

That was back in 2001....hopefully, they've cleaned up their act by now.

Starting to see why the information was "proprietary." I wonder if it was only food with grain in it.

I would think so....they're the only foods that would have mold issues. Even so, I hope Chenango has improved their quality control and I just hope that Timberwolf is using dedicated lines. :fingerscr

........I just hope that Timberwolf is using dedicated lines. :fingerscr

What do you mean by 'dedicated lines?'

What do you mean by 'dedicated lines?'

I think she means that she hopes TO has their own production machinery inside the plant. That way, another company's crappy ingredients wouldn't contaminate TO's food.

I would also be interested to know what other companies use that facility.

I think she means that she hopes TO has their own production machinery inside the plant. That way, another company's crappy ingredients wouldn't contaminate TO's food.......

OH, I see what you mean. It would make sense for them to have their own machinery.....I certainly hope that's the case.

OH, I see what you mean. It would make sense for them to have their own machinery.....I certainly hope that's the case.

Yes, but it would also make sense for them to disclose the location of their plant publicly. :mad: Really don't know what to do, I'm so close to switching to TO, but I still have major reservations.

Yes, but it would also make sense for them to disclose the location of their plant publicly. :mad: Really don't know what to do, I'm so close to switching to TO, but I still have major reservations.

Yep, it's weird that there's not more transparency as far as pet food companies go. This recall seems to bring up a lot of dirty little secrets. :mad:

Worrier, if you still have reservations, it may be best to find a company you feel better about? :o I know how hard it is though, 'cause I just went through it with my little guy. :p

Way to go Rainbow!!!! While I have to admit, I have mixed feelings about this answer and about the way the company seems so secrative, I will still keep on feeding Petey TO. It's been the best food for him that I've ever tried.

Our TO is gone.. We have 2 pounds of Orijen and grudgingly 6 of wellness before we decide...

Ummmm....somebody could email TO and tell them their secret is out all over the internet and see what they say. :evil:

I assume I'm on their blacklist. They didn't care much that due to secrecy I was going to likely have to switch kibble companies. Doubt they'd care if I pointed out their secret seems to be out.

I don't assume.....I know I'm on their blacklist. :D Maybe we should do it anyway. The more people that they hear from with "their secret" the better. :evil:

I would also be interested to know what other companies use that facility.

I can't find a website for them....only an address and phone number.

I can't find a website for them....only an address and phone number.

I was just trying to find one as well, Rainbow. If anyone has it, please let us know! :)

ETA: Oops, never mind, I just found it. :o

Customer.Support@Timberwolforganics.com

From their site:
http://timberwolforganics.com/s.nl/it.I/id.13/.f

Yep, and I've now now emailed them four, count em' 4 times. Timberwolf is my last-chance at kibble so I've been persisent. Apparently they don't care.

Yep, and I've now now emailed them four, count em' 4 times. Timberwolf is my last-chance at kibble so I've been persisent. Apparently they don't care.

Makes you feel all warm and fuzzy inside doesn't it.. Makes me thrilled to pour 75ish bucks per 33 pound bag their way...

I was just trying to find one as well, Rainbow. If anyone has it, please let us know! :)

ETA: Oops, never mind, I just found it. :o

Customer.Support@Timberwolforganics.com

From their site:
http://timberwolforganics.com/s.nl/it.I/id.13/.f


I meant I can't find a website for Chenango Valley Pet Foods, the manufacturing plant that makes Timberwolf Organics. I can only find their address and phone number. I was hoping to find a website so I could contact them to ask what pet foods are made at their facility.

I meant I can't find a website for Chenango Valley Pet Foods, the manufacturing plant that makes Timberwolf Organics. I can only find their address and phone number. I was hoping to find a website so I could contact them to ask what pet foods are made at their facility.

Oh sorry, Rainbow!!!! :o

You're right, even with my work connections, I can only find an address, phone # and fax #.

rainbow, is this what u are looking for?

Datasheets of Chenango Valley Pet Foods (http://www.exportyellowpages.com/datasheets/CVPF.pdf)

Good detective work stergeR :thumbs up .

rainbow, is this what u are looking for?

Datasheets of Chenango Valley Pet Foods (http://www.exportyellowpages.com/datasheets/CVPF.pdf)

Thanks for finding that, StergeR :) I sent an email to the customer relations guy but it got returned "mailbox no longer exists" so I sent one to the technical and operations guy and am still waiting for a reply.

I liked what they said about their plant though:

Quality Pet Food Manufacturer
Organic Certified
APHIS + USDA Approved
EU Export Approved
Member of PFI

I have confirmation. Can't say any more than that, but it's true. :thumbs up

This is now posted on the TO website.


March 28, 2007 - Regarding the Recent Menu Foods Recall

We at Timberwolf Organics understand that this is a very stressful time for consumers, as there is lots of information concerning the recall going around. We would like to start by saying that we are NOT affected by the Menu Foods recall. Menu Foods produces only "wet" canned food, and not dry kibble. For our only canned formula, we do not use any ingredients that are related with the products invovled in the recalled, including Wheat Gluten.

Our products are produced in a high end facility which has a long history in the manufacturing of high quality feeds for companion animals. It has earned itself a reputation for producing some other well known natural pet foods in the industry, however this information is proprietary in nature and we are therefore unable to release this information.

Before any product enters our facility, before any truck is unloaded, inspection is made and random samples are taken. These samples are then taken to the facilities laboratory for screening, testing and analysis. The range of tests will also include proximate, aflatoxins, vomitoxins, peroxide values, microbial, temperature amongst others.

Our facility also has regular inspections by the USDA and APHIS. The plant is a member of the Pet Food Institute and as such is continuously updated on all regulation changes and is notified immediately of any outbreaks which would affect production so that any precautions or stoppages could be made.

All poultry based meals and frozen poultry are supplied and received only only from facilities process poultry and no other meats. These facilities are USDA/APHIS approved facilities. The poultry included in our formulas are all hormone and steroid free and contain human grade chicken fed on real feed with no waste included.

Fish oils are received only from suppliers that are USDA/APHIS/NMFS approved. Our fish oils are naturally preserved by the supplier.

Our facility have built a close relationship with all their suppliers conducting long term research and development to be at the top of their profession and the industry. Between them they have years of experience with which they are able to bring to the table the finest in companion animal food production.

Direct any questions or concerns to Liz Highfield in our Public Relations department at liz@timberwolforganics.com or Chris Porch in customer service at chris@timberwolforganics.com.

I hate how they cling onto little tidbits that end up being negated at the next press conference. :frustrated:

We would like to start by saying that we are NOT affected by the Menu Foods recall. Menu Foods produces only "wet" canned food, and not dry kibble. :frustrated:

Well the distributor for TO out here would not name the plant for me, although he did say it was in NY State and how great it was. I e-mailed him back and asked him if it was Chenango and was that not the plant that had been sued in 2001 by Natural Balance for mold-related loss issues? He confirmed that indeed Chenango was their production plant, but was not aware of the Natural Balance issue and said he would have to look into that. I also e-mailed TO directly and got a msg back about how safe their plant is and all their safety checks and such, but for proprietary reasons they could not name the plant. Kinda strange in today's environment isn't it?

I kinda feel if you have nothing to hide, why hide it???

Ooops just read TeriM's post and that's the same reply I got from TO.

I still haven't received a reply from Chenango. :frustrated: I will re-send my email after the long weekend. :) I sent an email to TO today telling them that their secret is out. :evil:

I found out today (from somebody that works for them) that 2 of TO's canned foods are made by Menu Foods. I think Menu makes almost everyone's canned food. :mad:

I found out today (from somebody that works for them) that 2 of TO's canned foods are made by Menu Foods. I think Menu makes almost everyone's canned food. :mad:

WHAT!? I always thought that they only had 1 type (Pheasant & Herbs). I just looked again for affirmation & still, I only see that one. :confused:

WHAT!? I always thought that they only had 1 type (Pheasant & Herbs). I just looked again for affirmation & still, I only see that one. :confused:

If you're looking at the website, click on the sampler underneath the pheasant. I've also seen some different formula's at a Global.

Isn't the sampler pack samples of all their dry formulas?


We now have available a sample pack of our all our formulas for customers requesting to try our pet foods as a prerequisite before making a purchase. Our sample pack consists of eight 6oz samples of our available formulas including our Serengeti Feline formula. Our sample pack is FREE however a shipping and handling charge of $12.00 is added as this purchase does not qualify for the $15.00 and above free shipping and handling.

We also recently added a canned formula to our offerings. This unique addition will soon be joined by 3 more canned formulas for your pets nutritional benefit and enjoyment.

Oops, looks like you're right. :o

But the person I spoke with today said 'two of our formulas'. I assumed it was canned. I certainly hope it's not dry.

I didn't know that TO even made a wet food.

Oops, looks like you're right. :o

But the person I spoke with today said 'two of our formulas'. I assumed it was canned. I certainly hope it's not dry.


We also recently added a canned formula to our offerings. This unique addition will soon be joined by 3 more canned formulas for your pets nutritional benefit and enjoyment.


They've probably added one of the three new formulas but haven't updated their website yet. :shrug: